Public Libraries
We run weekly community clinics across six Free Library branches, giving clients access to support in trusted, familiar locations throughout Philadelphia.
Find a library clinicTo support our cause please donate here
We remove the ID barriers that keep people from moving forward.
Team Keep serves Philly residents facing housing instability who face barriers to recovering essential identity documents needed for housing, work, benefits, healthcare, treatment, and financial access.
Our ID Community Clinics, enabled by our Keep.id Platform and Hotline, turn complicated documentation processes into a clear path forward.
A Comprehensive ID Package
Missing ID should not mean missing opportunity
We provide specialized, end-to-end assistance with Birth Certificates, Photo ID/Driver's Licenses, Social Security Cards, supporting records, and other administrative documents, allowing clients to take the next step.
Support our cause
Our Impact in Philadelphia
Live data
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- Distinct Clients served with ID Services
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- IDs Received and Stored on Keep.id
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- ID Applications Submitted through Keep.id
Past 90 days
Past 90 days
Past 90 days
We meet clients where they are
Successful ID Recovery starts with a Trusted Relationship.
We meet clients through accessible locations and communication channels, then stay engaged until their documentation needs are resolved.
Nonprofit Partners
Our nonprofit partnerships connect clients with trusted organizations and coordinated identification support throughout Philadelphia.
Meet our partnersPhone Hotline & SMS
Our public hotline and SMS services let clients get our service schedule, receive reminders, resolve application issues, and stay connected when their contact information changes.
Call 1-844-KEEPIDComputer Lab
Our Face to Face Computer Lab partnership, running for the past three years, expands technology access and helps clients build digital literacy.
Identification is key to essential services
Obtaining ID helps those escape the cycle of homelessness.
We provide ID services to five core populations: people experiencing homelessness, justice-impacted individuals, people with substance use disorders, people with disabilities, and people experiencing poverty.
- Missing documents delay housing:
- 53% of people experiencing homelessness identified missing documents as a barrier to permanent housing, and 37% said the barrier significantly affected them. Read the CASPEH report (opens in a new tab)
- ID access has recurring barriers:
- The U.S. Government Accountability Office identified ID theft or loss, unsafe storage, address requirements, fees, transportation, and technology as recurring barriers. Read the GAO report (opens in a new tab)
Additional research
- Journal on identification barriers as a facilitator of social determinants of health: You Need ID to Get ID (opens in a new tab)
- Qualitative study on barriers to housing in NYC: If you’re gonna help me, help me (opens in a new tab)
- Reintegration for justice-impacted individuals revolves around ID: Reentry Strategies for State and Local Leaders (opens in a new tab)
Upcoming Clinics and Locations
Find an ID Clinic Near You
View our schedule to get location and other details. As a clinic pre-requisite, please bring a mailing address.
Nonprofit partnersLibraries
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Our Nonprofit Partners
We assist with direct ID services for Philadelphians.
Let's keep in touch
Stay up to date with our email newsletter!
- Monthly Updates
- We send out updates about once a month
- No spam
- We only share relevant information about our product, our events, and any ways that you can stay involved with our mission and work!
Our Journey and Annual Reports
From building our platform to delivering recurring ID recovery services across Philadelphia.
2019–2022
Building the Foundation
Developed the initial product, assembled the founding team, and established Team Keep as a 501(c)(3) nonprofit.
2023–2025
Developing Services through Partnerships
Expanded Keep.id, established initial partnerships with Face to Face and Why Not Prosper, and supported the Face to Face computer lab.
2026–Present
Expanding Community-based ID Recovery
Launched Team Keep’s direct-service clinic model and expanded recurring services through libraries and nonprofit partners across Philadelphia.